Healthcare
Third-Party Administrator
Since 2015, Koan Risk Solutions, Inc. has proudly served as the third-party administrator for the State of Hawaii Organ and Tissue Transplant Program (SHOTT). In this vital role, we provide comprehensive case management services for clients and authorize and pay for healthcare services for Hawaii Medicaid recipients who are approved as transplant candidates by the Med-QUEST Division’s (MQD’s) Medical Director.
Our dedicated team ensures that each transplant candidate receives the highest standard of care, coordinating all aspects of the transplant process, from initial evaluation to post-transplant follow-up. We facilitate seamless communication between healthcare providers, transplant centers, and patients, ensuring timely and effective service delivery.
Our Services Include:
- Case Management: Providing personalized case management services to ensure that each patient receives tailored care and support throughout their transplant journey.
- Authorization and Payment: Authorizing and managing payments for healthcare services required by transplant candidates, ensuring that financial aspects do not hinder the patient’s access to necessary care.
- Care Coordination: Collaborating with various healthcare providers and transplant centers to coordinate comprehensive care for transplant candidates, ensuring that all medical needs are met efficiently.
- Support and Guidance: Offering continuous support and guidance to patients and their families, helping them navigate the complexities of the healthcare system and the transplant process.
Success Stories
We are proud of the impact we have made in the lives of our clients. Read some of our success stories to learn more about the positive outcomes we have facilitated:
For more information or to learn how we can assist you, please contact us at:
koaninfo@koanrisksolutions.com