What We Do

At Koan Risk Solutions Inc., we provide a range of specialized services tailored to the needs of Hawaii Medicaid and various government agencies. Our key services include:

  • Case Management and Care Coordination: Ensuring smooth transitions and high-quality care, as evidenced by our URAC accreditation.
  • Knowledge-Base Building: Empowering agencies and clients with essential information.
  • Managed Care Navigation: Simplifying the complexities of managed care to enhance accessibility and effectiveness.
  • Third-Party Claims Management: Ensuring accurate processing and timely resolution of claims, reducing administrative burdens.
  • Contact Center Services: Providing reliable solutions that enhance communication and support for healthcare providers and clients.
  • Provider Enrollment and Revalidation: Assisting healthcare providers with Medicaid compliance and efficient application handling.
  • Medical Network Management: Maintaining high-quality care through well-managed provider networks.

These are just a few of the comprehensive services we offer. Contact us to learn more about how we can support your specific needs.

How We Do It

Our commitment to excellence at Koan Risk Solutions Inc. is built on the strength of our employees, partners, and clients. We foster a supportive and collaborative culture, with a tightly knit workforce dedicated to delivering exceptional services. Our emphasis on effective teamwork enables us to meet the diverse needs of Hawaii’s citizens and employers. The positive impact of our work is reflected in testimonials from those we’ve helped, showcasing our dedication to making a difference. We invite you to experience the Koan Risk Solutions difference; contact us today to learn more about how our services can support your needs and help you achieve your goals.

People affected positively by Koan

“We at transplant really have to thank you for being so responsive to all of our requests for transplant…..especially ones that are emergencies, in house, at the last minute, etc.  We could not serve these patients without your support …and timely responses.”

— Dr. Linda Wong, Hawaii Transplant Surgeon

On January 31, 2015, a team of surgeons successfully implanted a heart in 17 month-old Jahaziel Faualo from Hawaii in Rady Children Hospital in San Diego.  “When we got the call that a donor heart was available, it was scary and exciting at the same time.  We knew eventually she would get a new heart.  We just didn’t expect it to be this soon.”

— Mac Faualo, Father of patient

We welcome your inquiry

Serving our greater Hawaiian family and all people of our great state is both our privilege and pleasure. We look forward to hearing from you whether as a provider or as a patient, on how we can help you have peace of mind, …and hope.